Q1: How to choose the right energy storage system?
A1: Please provide details regarding the type of energy storage system required, the capacity of the PV installation, the project environment, and the arrangement of components for a tailored recommendation.
Q2: What is the estimated delivery time?
A2: For bulk orders, the delivery time typically ranges from 7 to 20 days.
Q3: What are the warranty terms for the solar system?
A3: We provide a 25-year warranty for solar panels, 5 years for on-grid and hybrid inverters, and 2 years for specific off-grid inverters.
Q4: How do you handle technical support and service?
A4: Our professional engineering team provides 24-hour online service. We aim to address and resolve any usage issues within 1 hour.
Q5: What is the MPPT efficiency of these inverters?
A5: The MPPT tracking accuracy and efficiency of our micro inverters are rated at over 99.5%.
Q6: What certifications do the products carry?
A6: Our inverters are fully certified with CE and TUV standards, ensuring high quality and safety for global markets.